Habit-driven categories like finance keep new app users coming back

Key stat: Finance apps lead Day 2 app activation in North America at 23.76%, the only category besides health & fitness (20.32%) to clear 20% and roughly 3x the return rate of food & drink apps (7.93%), according to a March report from Airship.

Beyond the chart:

  • Finance's edge isn't a one-day fluke. Finance apps also led Day 30 activation at 17.2%, more than four times the rate of most entertainment categories, while shopping (4.4%), entertainment (4.2%), and travel (3%) sat at the bottom, according to EMARKETER's Industry KPI data from Airship.
  • What pulls finance users back is utility, not novelty. Nearly 1 in 3 US adults avoid checking their bank balances because of financial anxiety, rising to more than 44% of those under 45, according to a U.S. News survey.

Use this chart: Drop this into a retention or app strategy deck to benchmark your Day 2 return rate against your category. Use it to show leadership why habit-driven apps outperform, and to justify onboarding investment that converts first-day downloads into repeat users.

Related EMARKETER reports:

Methodology: Airship's data is derived by analyzing customer data in aggregate of apps with at least 100,000 monthly active users and app category + region cohorts with more than 5,000,000 monthly active users. That group includes approximately 1.1B devices across 11 categories. The data includes information collected monthly. Benchmarks are based on an average by quarter for each category + region cohort. Sample size among categories & regions may vary. All data collection and analysis procedures strictly adhered to privacy regulations and ethical standards, with personal information anonymized and findings aggregated to maintain confidentiality and integrity.

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