The news: Cohere launched Command A Reasoning, its first enterprise-tuned large language model (LLM). Designed for secure environments, the model handles agentic customer service, research, and automation tasks at scale. Its big-business focus is rooted in its ability to integrate with existing tools, support for on-premises deployment, and strict data controls. Our take: Enterprise AI is shifting from optional to operational. Vendors that deliver reliability, guardrails, and measurable value—like Command A Reasoning and Agentforce—will win long-term adoption over general-purpose models built for show, not scale.
Visa’s retreat reflects regulatory chaos and rising data access fees, signaling broader instability for fintechs and the future of “open” banking in America.
Streaming accounts for almost half (45.3%) of total US time spent with ad-supported TV, according to a July report from Nielsen.
On today’s podcast episode, we discuss our ‘very specific, but highly unlikely’ predictions for the future of digital in 2026 and beyond. Why browsers will become the new AI battleground, what does it mean if agentic AI doesn’t take over shopping, and can GenAI actually lead to more of the jobs it can easily destroy? Join Senior Director of Podcasts and host, Marcus Johnson, Senior Director of Briefings, Jeremy Goldman, Principal Analyst, Sara Marzano, and Vice President of Content, Paul Verna. Listen everywhere and watch on YouTube and Spotify.
Despite recent tariff challenges, Amazon continues to show impressive growth while experimenting with longer Prime Day events and exploring new AI ventures.
The news: Middle-income credit cardholders who are satisfied with their card are more likely to use buy now, pay later (BNPL) products than all other BNPL users, per a YouGov survey. 48% of satisfied US credit cardholders who used BNPL in the last month reported being middle-income, versus 39% of all BNPL users. BNPL users who were satisfied with their credit card were also more likely to be higher income than all BNPL users, at 10% to 8%. Our take: Issuers of credit cards should note that even their happiest customers desire the flexibility of interest-free installment plans. Credit card companies can get ahead by marketing their card-linked installment plans to their cardholder bases and capture the BNPL spend that could have been lost to a fintech.
The news: American Express is the payment partner of Hard Rock Stadium, the Formula 1 Crypto.com Grand Prix, and the Miami Dolphins, replete with new perks for for South Florida cardholders and fans. Our take: Amex is leading the premium rewards arms race against competitors like Chase and Capital One by snagging high-profile, high-prestige events like the US Open and Formula 1. Aligning itself with the experiential desires of the wealthy helps Amex deliver unbeatable rewards that turn exclusive experiences into cardholder loyalty. .
The situation: The so-called de minimis trade loophole, which lets foreign packages under $800 enter the US tariff-free, closes Friday, August 29. The White House already ended the exemption for shipments from China and Hong Kong on May 2. Companies have had little time to prepare since President Donald Trump signed the executive order in late July. Many are now scrambling to adjust. Our take: With no end to tariff-related instability in sight, companies must find ways to adapt to an uncertain trade landscape. It’s become a business imperative.
The news: Instagram introduced a linked Reels feature enabling creators to showcase short-form videos in a series for simpler storytelling, per an announcement on its Creators account. The feature follows a trend of creators making Reels series focused on specific storylines and themes, and will allow creators to link both new and previous content, excluding content exclusively shared with subscribers or close friends. Our take: Linked Reels unlocks more opportunities to convey messages with high-production value and an episodic narrative, transforming Reels into a media destination that keeps audiences returning instead of only offering one-off impressions.
TikTok is laying off hundreds of UK staff as it shifts moderation to AI, with more than 85% of takedowns now automated. The cuts, part of a global restructuring, come as the UK’s Online Safety Act pressures platforms to strengthen oversight. Industry peers are also pivoting—Meta and X have scaled back fact-checking while Reddit, Pinterest, and Snapchat adopt varying models of control. Yet user sentiment runs counter: Most want more human oversight, not less, with strong demand for fact-checkers, privacy, and quality control. The divergence raises brand-safety questions as advertisers weigh cost efficiencies against consumer trust.
The news: Zip’s total transaction volume (TTV) spiked 30.3% YoY in fiscal 2025 (ended June 30, 2025), driven by momentum in its US business. Cash before taxes, depreciation, and amortization (EBTDA) more than doubled YoY to AUD 170.3 million ($109.38 million), a 147% increase. Total transaction value hit AUD 13.1 billion ($8.42 billion). Transaction volume was up 22.1% YoY to 93 million. Net bad debts decreased YoY to 1.5% of TTV, down from 1.7% in FY24. Our take: Zip’s year-end results reflect the spending strength of US consumers. We forecast US total retail sales to hit $7.513.38 trillion for 2025. By comparison, Zip’s native Australia is only anticipated to crack $356.49 billion in total retail sales this year.
The news: Gap’s newest denim campaign is challenging American Eagle’s controversial Sydney Sweeney ad. Helmed by K-pop girl group Katseye and featuring a diverse group of dancers set to the 2003 Kellis hit “Milkshake,” the ad is earning praise for celebrating diversity, individuality, and modern inclusivity. Our take: Advertisers can take several key lessons from the ads about how culturally attuned messaging can either draw praise or spark controversy depending on how it aligns with current social conversations.
Louis Vuitton’s forthcoming beauty launch will test its pricing power. The brand is betting that premium packaging and high-quality products designed by makeup maven Pat McGrath will convince shoppers to spend $160 on a single lipstick—a risky assumption given the headwinds plaguing the luxury industry. In order for La Beauté Louis Vuitton to succeed, the brand will have to prove to customers that its products are worth the hefty price tag. That’s easier said than done, given waning enthusiasm for premium beauty and the growing popularity of low-cost dupes.
The news: Johnson & Johnson is expanding its US manufacturing presence with a $2 billion investment in North Carolina via a partnership with Fujifilm Biotechnologies. Our take: Some US builds have been in the works for years, which means pharma is happy to make this good-faith “concession”—especially after seeing the impact the COVID-19 pandemic had on global supply chains. Even if Trump changes course on tariffs, or if the next administration has a completely different view, pharma companies won’t regret having more production capability in their biggest market.
The trend: Consumers pay broadly different prices for the same healthcare procedures across the US, with the highest average negotiated rate more than 9 times the lowest average rate in a recent assessment by Trilliant Health. Our take: Consumers want to be able to compare healthcare costs, but it’s still unclear how forceful the federal government is going to be in mandating true transparency—and if consumers truly grasp the publicly posted prices for medical services. We expect hospitals will continue to push back on any new regulations, while insurers will keep information on negotiated rates behind closed doors, thus perpetuating price disparities and not arming consumers with actionable insights that will lower their healthcare costs.
The news: The first glucose monitor for weight loss was cleared by the FDA this week. The newly approved Signos system uses an AI platform along with Stelo, Dexcom’s over-the-counter continuous glucose monitor (CGM), for real-time tracking and recommendations. Our take: We expect more glucose tracker options for GLP-1 users to be cleared by the FDA as CGMs move into the mainstream. CGM device makers and AI-assisted apps need to stress the importance of healthcare provider guidance and stick to science-based education and marketing.
US physicians are noticing an increase in patients who are influenced by medical misinformation and disinformation, according to a recent survey of over 1,000 doctors from The Physicians Foundation. The final word: Healthcare providers should find out where patients get their medical information during visits. Evaluating the pros and cons of different online sources in partnership with patients could spur more frequent two-way dialogue between patients and their doctors. Physician education can dissuade consumers from relying on unconventional channels for health information. Doctors should also take up the opportunity to develop trustworthy health content for social platforms that are actively looking to combat medical misinformation, such as YouTube.
The news: NFL ads are more effective than anything on linear—but ads during streaming-exclusive games outperformed in the 2024-25 season. Streaming ads were 66% more effective than the cable and broadcast average during the most recent NFL season, per data from EDO. Our take: With streaming platforms capturing engaged audiences for tentpole sports like the NFL, advertisers can leverage CTV not just for reach, but for its superior ability to drive measurable action through precision targeting and interactive formats that linear doesn’t offer.
The news: Snap is seeking outside funding for its AR Spectacles as it struggles to compete with Meta platforms and TikTok, per The Information. Our take: Bringing in outside capital could help Snap accelerate AR development without draining its core business. The possibility of gathering outside investment also highlights how critical Snap’s AR bet has become and how high the stakes are. Staying competitive requires Snap to prove Spectacles can evolve past a niche hardware play and compete with strong AI alternatives. If it can’t, Snap may get stuck in the middle, overshadowed by platforms that are faster, bigger, and richer.