Failing to obtain consent when using AI scribes during medical appointments breaches trust, damages reputations, and risks driving patients away.
Consumers are increasingly turning to AI to overcome cost and access barriers. But because its health advice can be unreliable, provider organizations should guide safe use and offer their own vetted chatbots.
Allbirds’ AI gamble: Sneaker brand ditches D2C for GPU leasing, but hype can’t mask zero assets, customers, or edge in AI services.
Banks must turn to features they can exclusively control.
Banks need to do major technological and organizational work to keep up.
In Q1 2026, we analyzed 5,600 ChatGPT responses across nine financial services categories to compile the AI Visibility Index.
Snap joins Meta, Oracle, and Block in preemptively shrinking staff ahead of expected AI efficiency gains.
Adobe rewires creative workflow with agentic AI: Firefly AI Assistant runs Photoshop to Premiere from one prompt, aiming to speed production.
The company’s new beta app aims to meet Gen Z at the moment of inspiration.
Intent-rich use cases outpace image and personalization, tying AI to ads, productivity, and sales.
Amazon becomes OpenAI’s enterprise gatekeeper: A $50 billion pact makes AWS the exclusive cloud for Frontier agents, heating up rivalry with Microsoft.
ChatGPT's US unique visitor count grew 76% year over year, climbing from 41.5 million in January 2025 to 72.9 million in January 2026, according to a March report from Comscore.
Finance and health apps top day-30 retention, suggesting habit-driven experiences drive growth, per our Industry KPI data.
Publicis' AI-led growth and new business wins show resilience in a challenging macro environment.
The feature can support direct response strategies and time-sensitive campaigns—if notification fatigue doesn’t blunt results.
A new partnership between Novo Nordisk and OpenAI underscores pharma’s urgency to harness AI for quicker cures.
One-third of US viewers would watch twice the ads for lower fees as churn and cycling muddy scale.
They start health condition and treatment queries via search engines most often, but rely on journals to verify information, revealing a gap between use and credibility.
Nearly half (48%) of North American CX leaders plan to add two-way SMS/text as a customer service channel in the short to near term, making it the most-planned CX investment on the list, according to a December 2025 survey from Execs In The Know.