65% of US marketers and agency executives say digital billboards best support connected commerce goals, the top OOH format named in OAAA and Winterberry Group's March 2026 report.
Retail strategy is getting more complex, but the customer journey isn’t necessarily getting better. As brands invest in new channels, emerging tech, and reimagined experiences, many are still falling short on the fundamentals that actually drive discovery, conversion, and loyalty.
The company’s agentic commerce expansion underscores diverging adoption trends in the US and China.
Lower prices lift sales and share, even as store openings and other pressures weigh on margins.
63% say they’ve stopped buying, even as discovery power stays strong.
AI product links go mainstream: Nearly 30% of users turn to AI for links, making discovery a cross-generational entry point.
35% of US QSR loyalty members say points expiring too quickly is their top frustration with loyalty programs, the No. 1 complaint in Alchemer's March 2026 study, eight points clear of the next gripe.
Media, events, and LTO buzz double brand recall as revenues climb 31%.
The brand will make its Walmart debut next month as part of a broader emphasis on big-box retail.
From McDonald’s to Whirlpool repairs, brands feel the impact as consumers run out of money.
Consumers locked out of traditional lending give their loyalty to Cash App.
Affirm Card growth can help launch a flywheel effect across the BNPL provider’s network.
AI will be an efficiency driver, while capturing young premium users is a top priority.
AI-referred traffic has become a year-round structural feature for retailers of how consumers find and buy products.
Account holder growth and engagement drove its first profitable quarter. Read online
Rewards similar to traditional competitors could help push users to book with on-chain assets.
Iran conflict and weak sentiment curb visits, making value menus the main draw.
DoorDash and Uber post brisk order gains as consumers pay up for ease.
Aggressive spending helped the brand add about 2 million customers as its sales jumped 29%.
The appliance manufacturer says it is feeling Great Recession-like headwinds.